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The term workload refers to a collection of application resources that support a common business goal or the execution of a common business process, with multiple services, such as APIs and data stores, working together to deliver specific end-to-end functionality. This section provides actionable and authoritative guidance that applies Well-Architected best practices as the technical foundation for building and operating a highly reliable solution on Azure at-scale. The guidance is based on lessons learned from reviewing numerous customer applications and first-party solutions. Still, there is also strong interest in deploying MCX-based services in rail, mining, power grid, and any industry that requires reliable critical communications.This section strives to address the challenges of designing mission-critical workloads on Azure. Mission critical communications initially focused on the public safety industry. Therefore, 3GPP has introduced MCX (MCPTT, MCVideo, MCData) standards based on LTE technology. Video, high-speed data transmission, and multimedia dispatch are essential to enhance daily operations. They need new capabilities to improve situational awareness and operational efficiency. The development of new technologies and the shift in business trends towards data means that public safety, transportation, and utility users now demand more than voice and messaging services. Critical communications are transitioning to digital and broadband technologies. While traditional narrowband technologies such as TETRA, DMR, and PDT have been capable of meeting PS agencies' voice-centric communication requirements, their broadband application capabilities are limited. Public Safety (PS) agencies around the world, especially first responders such as police, firefighters, and medical services, rely on critical communications to respond to emergencies and need to ensure that communications networks should work when they need it most. Together with the Mobile Network Operators (MNOs), we empower the digital transformation for the mission-critical and business-critical communications users. Based on 3GPP standards, Hytera's mission-critical communications, applications, and terminals provide enriched, secure, and future-proof 4G/5G mission-critical broadband services.